Frequently Asked Questions

General Questions

Why Encifher?

Encifher provides private, encrypted swaps on Solana using fully homomorphic encryption (FHE) technology, ensuring your transaction details remain confidential while maintaining the security and speed of the Solana blockchain.

Can anyone see my transactions?

No, your transactions are completely private. Encifher uses fully homomorphic encryption to ensure that transaction amounts, addresses, and other details are encrypted and cannot be viewed by anyone, including us.

How does it work in the backend?

Encifher uses fully homomorphic encryption (FHE) to process encrypted data without decrypting it. Your transaction details are encrypted before being processed, ensuring complete privacy while maintaining the integrity of the swap.

Wallet & Balance Issues

I had a different receiver address, but when I connect my wallet, I cannot see my funds?

This is expected behavior. Encifher uses encrypted addresses for privacy. Your funds are safely stored but displayed under encrypted addresses. Connect with the same wallet you used for the transaction to see your balances.

Why are the balances not showing in my hot wallet?

Balances may not appear in your hot wallet because they're stored under encrypted addresses. This is a privacy feature. Your funds are safe and accessible through the Encifher interface when you connect your wallet.

Can I use my ledger or cold wallet?

Yes, you can use Ledger and other cold wallets with Encifher. The platform supports all standard Solana wallet connections. Your private keys remain secure in your hardware wallet while transactions are processed through our encrypted system.

Asset Management

Why do I need to wrap assets first? Can't this be bundled with the swap step?

Great question. You don't lose custody of your funds when you wrap — the assets go into a smart contract that issues you encrypted tokens. These encrypted tokens are what allow private trading to happen.

We keep the wrap step separate intentionally. If you were to wrap and swap in one go, the transaction becomes linkable — defeating the whole point of privacy.

Example: Let's say wallet A1 deposits exactly $4,061.84, swaps it for 5 SOL, and then withdraws to wallet A2 right after.

An on-chain observer could easily match:

• Same amount
• Same time window
• Clear flow from A1 → A2

That's a privacy leak. By separating the wrap and swap steps, we prevent this traceability and protect your identity.

Community & Support

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